1. Introduction

1.1 These terms and conditions govern the sale and purchase of products through our website www.blauke.co.uk.

1.2 You will be asked to expressly agree to these terms before placing an order.

1.3 These terms do not affect your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

2. Interpretation

2.1 In these terms and conditions: (a) "we" refers to Blauke.co.uk operated by Jarganic LTD; and (b) "you" refers to our customer or prospective customer.

3. Order Process

3.1 Products shown on the website are an invitation to treat.

3.2 A contract is formed when we accept your order in accordance with this section.

3.3 The steps to contract formation are outlined in full, including cart, login, delivery selection, payment, and confirmation.

4. Products

4.1 Product availability may change, and we do not guarantee continued availability.

5. Prices

5.1 Prices are as listed on the website and include VAT at the prevailing rate.

5.2 We reserve the right to update pricing without affecting existing contracts.

5.3 Delivery charges will be clearly indicated before the contract is confirmed.

6. Payments

6.1 Full payment is required during checkout via accepted payment methods.

6.2 We reserve the right to cancel unpaid orders.

6.3 Chargeback disputes will incur administrative and recovery costs. Administration fee: £28 (GBP).

7. Deliveries

7.1 Delivery terms are set in our Delivery Policy.

7.2 We aim to deliver within 7 days of order confirmation, and within 30 days maximum.

8. Consumer Cancellations

8.1 Applies only to consumers under UK law.

8.2 You may cancel within 14 days of receipt.

8.3 Notification must be clear; use our cancellation form or email.

8.4 Returns must be sent back within 14 days; return postage is your responsibility.

8.5 Full refunds provided, excluding premium delivery.

8.6 Refunds may be reduced for handling beyond what's necessary.

8.7 Refunds issued via original payment method within 14 days.

8.8 Exclusions apply per Regulation 28 of the Consumer Contracts Regulations.

9. Warranties

9.1 You confirm legal capacity to contract.

9.2 We warrant that products:

• are free from encumbrance;

• match descriptions;

• are of satisfactory quality.

9.3 No further warranties apply beyond those set by law.

10. Warranty Breach

10.1 Contact us if the product is defective.

10.2 You may receive a refund or replacement.

10.3 Misuse or unauthorised returns are not eligible.

11. Liability

11.1 We do not exclude liability for death, personal injury, fraud, or rights under consumer law.

11.2 Our liability for each order is capped at the higher of £80 or the total paid.

11.3 We are not liable for losses outside our control.

12. Order Cancellation by Us

12.1 We may cancel for non-payment or breach.

12.2 We may cancel due to events beyond our control.

13. Effects of Cancellation

13.1 No further obligation exists once cancelled.

13.2 Payment is still required for delivered goods.

14. Use of Personal Information

14.1 Your data is used in accordance with our Privacy Policy.

15. Intellectual Property

15.1 These terms do not transfer any IP rights.

15.2 No licensing of content is implied.

16. Variation

16.1 Terms may be updated on the website.

16.2 New terms apply to new contracts only.

17. Assignment

17.1 We may assign our rights; you may not without written consent.

18. Waivers

18.1 Waivers must be in writing.

19. Severability

19.1 If any part is unlawful, the remainder remains valid.

20. Third Parties

20.1 These terms are for you and us only.

21. Entire Agreement

21.1 These terms, together with our Delivery and Returns policies, form the full agreement.

22. Law & Jurisdiction

22.1 Governed by English law.

22.2 Disputes subject to English courts.

22.3 ODR Platform available for unresolved disputes.

23. Disclosures

23.1 We do not retain copies of past versions.

23.2 Terms available only in English.

24. Company Details

24.1 Website operated by Jarganic LTD.

24.2 Registered address: 60 Windsor Ave, Dalton House, Office 9, London SW19 2RR, United Kingdom.

24.3 Email: contact@blauke.com

25. Promotions

25.1 Sales promotions apply only to items in our Sales category.

25.2 Discounts valid from the date of price change.

25.3 Sale items may be removed or modified at our discretion.